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Business Hours 9:00 am to 5:00 pm EST Monday through Friday

What types of storage media do you accept?
We can take your files on a CD, Zip or Jaz disks in both Mac and PC format

How Should I save My files to send
Saving and Creating Files for Print
We understand how difficult it can be to not only run a business but also market it as well.
At PrintingPages.com, we try to make it as simple and smooth as possible. We've listed some of the most important issues that you will face when preparing your files for print.

Files - If you have more than 4 files to upload it would be best to upload them as a single compressed file by following these instructions.

Take all the files for the job and put them in a single folder whose name is your company name.

Compress the folder as a .zip file using Winzip or PK Zip if it's a Windows platform file. Use Stuffit on the Macintosh platform and BinHex encode the file so that your file will retain its resource fork and arrive happily with its icons intact.

If your files are extremely large you may want to send them by mail to:

PrintingPages.com
Attn: Art Department
6600 W. Rogers Cir.
Suite 9,
Boca Raton, FL 33487
Voice: (800) 838-0050

File Preparation -

1. EPS and TIFF images are the preferred file format. ALL IMAGES MUST BE SUPPLIED IN CMYK FORMAT. Failure to do so will incur additional charges.

2. Most importantly, all images used to print must be saved in 5.02 version of Photoshop or higher with the layer flattened and that NO color management is being applied when the file is being saved. All the images must be saved with a maximum quality setting and a minimum of 300 Resolution / DPI @ 100%. Anything less will conflict with our default RIP settings and produce an unwanted color and image quality replication.

3. PDF, JPEG(maximum quality), DCS compression type formats work well so long as you save the setting as requested in step 2. If you intend to send us PDF's, create your document to include the bleed area. Example: an 8.5" x 11" needs to be created as an 8.75" x 11.25" page because when you save the document out of Acrobat Distiller it will crop the image to the document setup size and you will lose the required bleed area needed to produce the given page. Create your PDF with registration marks turned off and send as a composite file. As always please provide a printout of your work so we can eliminate any time delays.

4. Although Quark 4.1 is the most widely used program by PrintingPages.com and it's clients, there are quite a variety of programs you can use for print. Illustrator Pagemaker , Freehand, Corel Draw and more. Any files submitted in Microsoft Publisher will incur an additional charge for conversion. Please call for more info.

5. Always remember to include all the fonts that you used to create the document and only those fonts .Printer and Screen Fonts.

6. Always remember to put images, logo's and peripherals in position in the document and only those that are to be used.

7. You can also E-Mail your files to us at art@PrintingPages.com. This is a t1 connection the fastest communication network available. The speed is incredible and easy to use. Call our 800 number below if you are a first time user and we will talk you through a very simple and accurate solution to file preparation and file transfer VIA the internet.

8. We highly recomended the purchase of PrintingPages.com color monitor calibration page produced for us by Agfa Corporation. This page will help you fine tune your monitor to better match the end wanted results of color matching you have worked so hard to achieve. Price $49.95 which includes the Fed-X.

If you need any assistance at all in preparing your project for print PLEASE call our 800-838-0050 number for customer service and one of our in house techs will do everything
in their power to help you get the job done as smooth/efficiently as possible.

Any file manipulation, color corrections, or any changes at all required by PrintingPages.com will be billed back to you at our current rates ($75 per hour, with a minimum of .5 hours).

Where can I find Post Office rules for bulk mail permits?
Right Here:
http://new.usps.com/cgi-bin/uspsbv/scripts/content.jsp?D=17471&X=&B=mailing101

Will you match a sample I print out on my own printer, or a previously printed sample?
At Printingpages.com, we encourage you to send us your files along with a hard copy proof. But to save time we do most of the proofing online through the use of pdf files and jpg files.

If you would like we can send you a press proof (printout) for a minimal charge of $25 plus shipping. Please note this is not a match print.

Shipping Services
Our online shipping prices are valid within the continental United States. For Alaska and Hawaii, please contact us at 800-838-0050. We are also happy to ship to you anywhere around the world. Please provide us the exact shipping address (street address if available), along with the quantity and product type you want to order, and we will let you know the additional shipping costs. Please note that some services are not available to all countries.

Where can I check shipping transit times?
We primarily use FedEx for standard ground shipments. You can view FedEx Ground Time-In-Transit map by entering our zip code, 33441, at this page: http://grd.fedex.com/cgi-bin/rtt2010.exe?link=1&func=entry

Will I always receive exactly the quantity I order?
Most of the time, we ship you slightly more than you ordered, free of charge. On occasion, we ship slightly fewer pieces than you ordered. Printing industry trade standards allow for underages of up to 5%. If you plan to send your print order to a mailing list or need a guaranteed quantity, we recommend that you order 5% over the minimum quantity you need.

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